Procurement Department Restructuring for a Logistics Company

Client:

A leading logistics company managing procurement for multiple service categories.

Challenge:

Procurement was decentralized and lacked unified KPIs, leading to overspending and inefficiencies.

Approach:

• Conduct benchmarks of procurement organization models.

• Analyze spend categories and supplier base.

• Redefine structure, FTE allocation, and role descriptions.

• Introduce process KPIs and performance dashboards.

Impact:

• Achieved procurement efficiency gains of 10–12%.

• Improved visibility and accountability.

• Reduced cycle time of key procurement processes by 30%.